FAQ
Frequently Asked Questions
1. What are your delivery options?
We offer standard and express delivery options. Orders typically ship within 1-2 business days, and delivery times vary depending on your location.
2. Do you offer custom orders?
Yes! We love creating custom treats for special occasions. Please contact us with your ideas, and we’ll work with you to bring them to life.
3. How do I store your baked goods?
Our treats are best enjoyed fresh, but you can store them in an airtight container at room temperature for up to 3 days. For longer storage, certain items can be frozen.
4. Are your products suitable for people with dietary restrictions?
We offer a selection of gluten-free and vegan products. Please check the product descriptions or contact us for more information on specific items.
5. How do I place a bulk order?
For bulk orders, please contact us directly. We’ll be happy to assist with larger quantities for events or special occasions.
6. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. Your payment information is always protected.
7. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email to follow your package’s journey.
8. Do you ship internationally?
Currently, we only ship within Australia, but we are looking into expanding our shipping options. Stay tuned!